Our Quality Commitment
Our unwavering dedication to quality allows both patients and practitioners to trust that the products they receive are of premium quality and are crafted with exceptional care. We take pride in ensuring that our products fulfill their purpose and deliver reliable results. Our passion for quality drives us to create products that genuinely improve lives and make a meaningful difference.
Our Quality Process
Quality Manufacturing
At Eagle Clinical, every product is built under strict quality and safety controls, ensuring every product meets the highest standards of excellence.
Procurement - Only the Best Ingredients
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Our ingredients come to us from all around the world, with our procurement team sourcing and purchasing only the best ingredients from ethical and sustainable suppliers.
Australian Made & Tested
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We take pride in delivering top-quality products, manufactured at our TGA-Licenced facility in Warwick, Australia, and rigorously tested at our state-of-the-art laboratory in Brisbane, Australia. This is augmented with external manufacturing and testing of certain products.
Quality Manufacturing Standards
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Our Eagle Clinical range is manufactured with strict quality and safety standards. Ingredients are stored in a temperature-monitored environment to maintain their integrity. Every stage of production is managed by trained personnel, supported by well-maintained equipment, thorough documentation, and rigorous cleaning practices. Non-conforming products are swiftly identified and managed to uphold quality and safety standards, and careful packaging and distribution ensure the final product meets the highest standards.
Our quality assurance team and facility are dedicated to ensuring that all products are safe, pure, and effective. As a licensed TGA manufacturing facility, we implement rigorous processes to prevent contamination between batches and achieve complete reconciliation on labels, maintaining strict control to prevent labelling errors. Labels undergo multiple checks during production and again at the release stage to guarantee accurate representation of the product.
Our unwavering dedication to quality allows both patients and practitioners to trust that the products they receive are of premium quality and are crafted with exceptional care.
Quality Testing
All batches of Eagle Clinical products undergo rigorous Quality Control testing, the majority of this takes place in the Brisbane laboratory, from extensive ingredient testing to final product assessment. To gain approval for sale, both Quality Control and Quality Assurance standards must be met. Only products that adhere to these stringent quality requirements are released to consumers.
Upon arrival, ingredients are quarantined, sampled, and sent to the Brisbane Quality Control Laboratory, where they undergo thorough analysis. Testing is conducted against internationally recognised standards, including USP and BP/Eur, alongside internally validated in-house methods, ensuring compliance and quality before use.
Raw Material Identification
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To ensure the integrity of each ingredient, every shipment is sampled and verified, protecting against substitution or adulteration. Identity testing is conducted using advanced scientific instrumentation, including Ultra-High-Performance Liquid Chromatography (UHPLC) with Photodiode Array and Mass Spectrometry detection, Gas Chromatography with Flame Ionisation and Mass Spectrometry detection (GC-FID/MS), and Fourier Transform Infrared Spectroscopy (FTIR), among others.
Ingredients undergo identity verification and potency assays to confirm activity, to ensure they are suitable to meet the specified active claims in the final product. The same advanced instrumentation is used to assess potency, employing recognised pharmacopoeia and internally validated in-house methods.
Finished Product Testing
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Once the product is manufactured following strict, well-defined processes, the Quality Control Laboratory and Quality Assurance department evaluate its compliance with detailed release specifications. These specifications set clear quality standards that the finished product must meet before release, including physical testing, potency verification, contamination screening, and packaging inspections.
As part of our commitment to quality and continuous improvement, stability testing guarantees that Eagle Clinical products maintain their potency and remain free from contamination throughout their entire shelf life, just as they were at the time of release. This process includes storing a portion of the finished product in stability chambers under carefully controlled temperature and humidity conditions, with scheduled testing at predetermined intervals to verify compliance with specification.
Contamination Testing ensures product safety and quality throughout manufacturing, from ingredient assessment to final production. Testing includes: • Organic and inorganic impurities: Rigorous screening prevents unintended compounds, degradation products, residual solvents, and elemental impurities, ensuring compliance with international standards. • Heavy metals: Regular testing using validated ICP-MS methods ensures strict adherence to safety limits. • Microbiological testing: Starting materials and finished products must meet stringent microbiological limits before entering production and leaving the facility.
